Physical surveillance is a key area in the security industry. Its efficient management is an issue in which Situm’s geolocation technology and RKL’s knowledge of this sector converge. We tell you how they work to achieve this goal and what are the biggest challenges they must overcome.
The security market is highly competitive, especially in surveillance, where pricing plays a major role. The security consultancy RKL, which offers Solutions as a Service Security 4.0, has opted for indoor location as the cornerstone of this line of business. José María Sanz Yarritu, CEO of the company, explains why:
We understand that in the world of security, the asset location, whether people or goods, adds value to the overall management of the comprehensive security, and the new SaaS solutions are very reliable and easy to implement.
The main difficulty in this process was to find indoor positioning providers, where alternatives are very scarce due to the limitations derived from the absence of GPS signals in these types of spaces. Sanz highlights the reasons that made RKL choose Situm:
Mainly, because of Situm’s accumulated experience and because their solution does not require additional hardware and is easy to implement.
Situm MRM, the platform for a customizable solution for each customer
The Situm MRM team management platform is the basis that RKL uses to provide tailored solutions to its customers, and surveillance companies that provide services in museums, corporate buildings, factories, or transportation hubs.
And it is in the latter sector that RKL and Situm have had to face major technological challenges:
The experience for the development of a surveillance system in train networks was probably the most technically demanding challenge, both because of the peculiarities of the tasks involved and the client’s requirements.
This user case, whose client is ALSE Seguridad, the leading provider of surveillance services in the metro, tram and suburban networks in the Basque Country, presents several major challenges, as it requires the permanent location of the guards in many different situations:
- In indoor spaces, such as subway stations, and outdoor spaces, such as above-ground stops.
- When guards are on the move and not in motion, inside a moving vehicle going from one station to another.
- At stations and stops far apart.
These difficulties have provided a great opportunity to test the reliability and versatility of Situm’s platform, providing a permanent and seamless location in all circumstances, and doing so with virtually no dedicated infrastructure.
José María also points out other functionalities that are particularly valued by the companies they work with: “Real-time control is one of the most important functionalities for many of our clients, but there is no doubt that the usefulness of geo-analytics for auditing the service they provide to their clients, or the increased safety of workers through alarms such as the Panic Button, end up becoming decisive aspects for them”.