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Indoor navigation and employee management through geolocation in hotels and resorts

The most innovative resorts already offer geolocation-based services to enhance the guest experience and differentiate themselves from their competitors. In this article we explain this useful technology for employee management and how you can use it.

Indoor navigation for hotels

Guiding guests through the hotel facilities

Whether a hotel is focused on business tourism or vacation tourism, it is increasingly essential to apply the latest technological innovations to make guests feel at ease during their stay. Guest guidance is the perfect solution for each user to find what they are looking for in the hotel facilities.

Through an app with this integrated functionality, the hotel ensures that visitors always find the shortest route to take, whether it is to a meeting room or a sports hall, or to easily locate their car in the car park, among other possibilities.

On the other hand, customers only have to open the application to find out where lifts, swimming pools, children’s leisure areas or bars are located with exact precision. This way, their opinion about the hotel or resort is much more positive as they don’t have to waste time going through corridors looking for their destination.

For those customers with reduced mobility, the guest apps also provide the most appropriate path to reach the dining room, the room or any specific point.

Employee monitoring and indoor navigation in hotels

Indoor tracking for hotel employees

To make productivity profitable, Situm MRM solution allows monitoring of employees to manage in real time any of the different activities that take place in the hotel: security, cleaning, maintenance, restoration… All the staff will be permanently located to contact any employee when necessary.

If a problem arises, geonotifications are also available in the application so that you can assign tasks to those workers who are closest and belong to the corresponding department.

Geolocation is also useful in the field of protection, and employees can feel safer and more relaxed in an emergency thanks to a special alarm button and immediate and effective location.

 geolocation employee management in hotels

As we can see, it is not only about keeping your visitors satisfied, but also about improving business productivity, and Situm helps to achieve this by helping to optimize processes facilitating their control in real time and providing analytics on task execution.

You can see how Situm’s geolocation helps to optimize processes and improve services to a resort in this article about the deployment for guest guiding in Grand Oasis Cancun, and do not hesitate to contact us if you want us to assess the possibilities of implementing a guest guiding system or employee management through geolocation in your establishment.

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