8 fields to improve airport handling management through indoor & outdoor geolocation

Activity in an airport follows a dizzying pace: hundreds of planes take off and land continuously and need to complete their safety and maintenance protocols in a very short time; hundreds of thousands of passengers require assistance to move through eternal terminals… Ground services can involve the greatest complexity, and the smooth running of all airport spaces depends on them. This is undoubtedly a challenge in which Situm can help.

Much of what happens at an airport depends on the handling services. It is quite difficult to summarise what kind of activities are included under this umbrella, but we could say that they are the multifunctional tasks covering both aircraft assistance during their time on the ground, and the boarding and disembarking of passengers, luggage, and cargo.

In addition to the complexity of the services, we must add the transformation of airports in small cities where the management team must attend to the needs of hundreds of thousands of passengers throughout a vast space in an increasing number of terminals, provide service to hundreds of aircraft taking off and landing within highly controlled time slots, reschedule operations due to last-minute changes…. And all of this whilst ensuring travellers have an optimal experience since a good or bad journey has gone is often gauged more from the time spent at the airport than from the actual flight.

To be truly aware of the numbers involved, we can highlight that in 2019 the main handling company in Spain provided services to more than 170 client airlines, assisted more than 360,000 planes and served more than 100 million passengers.

In this type of scenario, where success is based on correct management of a large number of employees in a very large indoor space, our Situm MRM indoor positioning system has a lot to offer. Without the need to install new infrastructure, or make large investments, the geolocation system is ready to work in just a few days. The key is to have technology that overcomes the absence of GPS by taking advantage of the Wi-Fi and Bluetooth infrastructure. This enables the staff geolocation via their mobile phones and their management via a single control panel.

But what exactly does this mean for a handling company that needs to manage staff with very different professional profiles, make the most of the existing resources and guarantee the best service? If you want to know more, contact us through the form on this page and we will send you this whitepaper in full for free.

What will you learn?

The specific characteristics of the airport handling management and the different activities it involves.

How Situm’s solutions translate to the activities of handling and its management and the important role of indoor & outdoor geolocation for this sector.